The second-hand marketplace Members Express Frustration About Sizing Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Updates
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices following member complaints.